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Telesales Counselor

Tele Sales Counselor is vital role in reaching out to potential customers over the phone and guiding them through products, services, or solutions offered by a company. This role involves a combination of sales and customer service skills. Here's a comprehensive job description for a Tele Counselor in a tele sales role.

Roles & Responsibilities

  • Handle Inbound and Outbound Calls of customers
  • Explain effectively and positively about company services
  • Sales Pitch and Persuasion and Objection Handling
  • Maintain accurate and updated customer records in the Customer Relationship Management (CRM) system
  • Team Collaboration, Targets and Reporting

Skills Must Have

  • Experience in telesales, tele-counseling, or a related role
  • Excellent verbal communication and interpersonal skills
  • Strong negotiation, persuasion, and objection-handling abilities
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